Custom-made

Please keep in mind that because of our blinds and shades are custom-made, we cannot offer a refund or exchange (remake) unless a product is defective. If there is a defect in material or workmanship, something doesn’t work properly, or your product was made in the wrong size and doesn’t fit due to an error made at our production facility, you can return it, and we will replace or repair the same product in the same size you ordered at no cost to you for up to 30 days from the date of purchase. We even pay the shipping to send the repair or replacement back to you.

Should you want to return a product for any other reason (say, you don’t like the color, you need a different mount or lift style, changed your mind about a feature, etc.), you can request a remake of the same product in the same size you originally ordered at the same price you paid (including any discounts), plus an additional 10% off.

To get the best return on your investment in your custom-made blinds and shades from Blinhdome.com, use these tips to help make sure your order comes out right the first time.

How to Avoid Measuring Mistakes

We all make mistakes. That’s why we give you the tools you need to help avoid common measuring errors. Product size specifications and step-by-step directions on how to measure your windows are available on every product page here on Blinhdome.com, or take a look at our measuring tools page and video.

Returns Made Easy

To request a remake if needed, or if you have any questions about returning a product, our Customer Care Team is standing by! Just mail lida@blinhdome.com with us here.